If you are unsure of what email adress is associated with your Emplate Shop user, you should reach out to your mall management or use the email adress where you most recently received emails from Emplate.
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I don't know which email adress to use to log in
If you are unsure of what email adress is associated with your Emplate Shop user, you should reach out to your mall management or use the email adress where you most recently received emails from Emplate.
Reach out to your mall management to find out if another email is associated with your account or ask them to create a new account for you.
If you are certain that your email adress and password are correct and the issue persists, please contact support@emplate.it - then we will look into your issue and assist you right away.
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I don't have an account for Emplate Shop
The easiest way to solve this is to reach out to your mall management or marketing manager in your shopping mall or retail destination and ask them to create a user for you.
Alternatively, you can reach out to us at Emplate at support@emplate.it. - then we will help you out.
Resetting your password
If you have forgotten - or simply don't know - your password, you can reset it here or by pressing the "Forgotten password"-button on the login-screen on Emplate Shop and following the instructions.
Input the e-mail that is associated with your user. If you're unsure what email to use, reach our to your mall management or use the adress on which you've most recently received communications from Emplate.
You'll receive an email with the option to set a new password