The clothing retailer Zizzi in Metropol Shopping Mall is using Emplate Shop to...
- Create a better connecting with their customers
- Plan batches of posts for two weeks at a time
- Generate more visits to the store and new sales with posts in the customer app
Posts that generate visits
The Sales Assistant, Jette, works in the clothing retailer Zizzi, which specializes in a wide selection of plus sized fashion.
Zizzi has published more than 300 posts for the more than 1000 followers of the store through the mall app.
Our followers are fond of the store and staff, so naturally we seize the opportunity of improving our connection with them by contacting them in a way that is innovative, digital and nimble. - Jette, Sales Assistant in Zizzi
Zizzi uses the mall app as a tool to draw customers out of their couches and into their stores - and even to generate more sales.
Our use of Emplate Shop is resulting in more foot traffic and more sales. Customers are visiting our shops and asking: "I saw your post in the app - do you still have that item available?" - Jette
80% more customer visits
The store frequently includes the store staff to give their posts a more personal touch - and according to Jette posts are performing better when staff are visible in posts.
We're always praised by customers when including ourselves in the posts. It's also much more effective - I'd say we get 80-90% more customers to the store when we create posts with staff in the pictures.
Jette likes to plan posts for two weeks at a time.
I'll plan posts in Emplate Shop two weeks in advance to save time and to be sure that we have a connection with our customers, wherever they reach out to us - even digitally.
/w=3840,quality=90,fit=scale-down)
Are you new to Emplate Shop? We've gathered everything you need to know in our guide for Exceptional customer experiences with Emplate Shop and the mall app
You can also go directly to our Tour of Emplate Shop and start creating new Posts right away to replicate the success that Jette and Zizzi is experiencing!